Duration: 6 min.
Welcome to the “Practicing Nondiscrimination in Retail” video lesson created to help viewers understand their responsibility to treat all customers with dignity and respect. This lesson discusses what discrimination—specifically racial discrimination against black individuals—in retail can look like. Then, it goes on to briefly address which laws do and do not apply to discrimination in a retail setting. Finally, the lesson closes with four steps viewers can follow to make sure they are not complicit in discrimination in life or at work.